We came here for service of our Maruti Suzuki Ertiga. This service station is very good. Behaviour of all staffs it very warm. They offer tea / coffee and lunch to all the customers. The customers lounge is also quite equipped.
Service engineer are highly experienced. They take time to understand the problem but once understood they go out of the way to get that sorted. Escalation matrix is defined in case you are not happy with the service and that is an added advantage. Avoid Saturday / Sunday as they have mad rush of cars for service.
I visited the Mayapuri Arena showroom to browse the different models of Brezza. The showroom is amazing and the staff is very helpful and knowledgeable. I had no clue about the different variants, but the executive was able to explain the different features very well. At no point did they pressure me towards any particular model; they only explained the features. In the end I booked the LDI model. The showroom is very well-kept and the staff is amazing. Good job guys!
DD Motors offers the best in class customer service experience. Indeed a new bench mark has been set.
The sale fleet is smart and well equipped with adequate product knowledge. They offer quite lucrative deals and unexpected freebies which brightened up my purchase experience. The team is highly co-operative and handles customer queries and feedback at every step and even at last moment.
DD Motors is a Legend for all Dealers in Automobile Industry. It maintains all ISO standards not only for their valued customers but also for their employees. The internal environment is very clean, healthy and friendly, when you enter in the showroom, it gives you a pleasure and you feel like a place where you want to spend more time with your family and kids. The nature of DD Motors staff is very supportive; they help you in every step. After delivery, they also support with any misshapenness.