We came here for service of our Maruti Suzuki Ertiga. This service station is very good. Behaviour of all staffs it very warm. They offer tea / coffee and lunch to all the customers. The customers lounge is also quite equipped.
Service engineer are highly experienced. They take time to understand the problem but once understood they go out of the way to get that sorted. Escalation matrix is defined in case you are not happy with the service and that is an added advantage. Avoid Saturday / Sunday as they have mad rush of cars for service.
I visited the Mayapuri Arena showroom to browse the different models of Brezza. The showroom is amazing and the staff is very helpful and knowledgeable. I had no clue about the different variants, but the executive was able to explain the different features very well. At no point did they pressure me towards any particular model; they only explained the features. In the end I booked the LDI model. The showroom is very well-kept and the staff is amazing. Good job guys!
DD Motors offers the best in class customer service experience. Indeed a new bench mark has been set.